eBay endorses fraud

Steps to reproduce the issue:

1. Crash your graphics card and try to find a replacement in eBay => https://www.ebay.es/itm/382559592650?ViewItem=&item=382559592650&ssPageName=ADME:X:COCE:ES:3160

2. Contact a seller which lists such item as New, which according to https://www.ebay.com/pages/help/sell/contextual/condition_1.html means “A brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable). Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag. See the seller’s listing for full details.”:


3. When you go to the details, you can read in a tiny bullet inside a long list: “Used! 90% New”.

4. Contact the seller and ask for a clarification. What does it mean 90% new???

OK, not so difficult to understand: 90% new means 90% new, like renewed (???), so it’s more than new. It’s new renewed. However, that doesn’t sound like brand-new, unused, unopened, undamaged.

However, this isn’t the part related to the apparent endorsement of fraud from the point of view of eBay. Just read the same message focusing on certain keywords:

Also, I’ve reviewed the contact/help pages on eBay, and there is no apparent decent way to contact and REPORT FRAUD. My only chance was calling to an international? phone number, after waiting for (estimate) 34 minutes. No mail, no easy way to report a FRAUDULENT item.

The programmers or the CEO @ eBay, though, seems to suggest that the default behaviour is asking the buyer to buy whatever. Endorsement messages, a mechanism to include a special offers (2% discount)… Very smart.

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